Content Management

An efficient and easy to operate Content Management System is essential in today’s digital age. As well as providing a central storage repository, our systems have the ability to automatically version control documents as they are checked in and out.

Our CMS also converts hundreds of file types to HTML or PDF formats automatically so that your staff can share them without having the native file application on their system.

Document Imaging

With over 17 years of experience, our Document Imaging systems are second to none. We are continually updating our systems to integrate the latest technology.

Process Management

Our primary aim in the business process design project is to assist you to build business processes that leverage technology to simplify your work and ensure high quality results.

Examples of business processes that we have worked with include: invoice processing, credit card application processing, insurance claim processing, and retirement system processes. From working on these processes we know the questions to ask beyond the normal business design, we also know how to determine what system integrations are feasible and cost effective to pursue.

Disaster Recovery

Even the most efficient servers and storage devices can experience failure or data corruption. This risk is mitigated by proven data recovery solutions. Our procedures will provide you with point in time data recovery so that you will minimize down time and data loss.

RS Computer Associates, LLC (RSCA) offers proven and expedient data and system recovery solutions for your FileNet system. Over the past 17 years, our team has developed extensive data and system recovery experience through years of providing operational support.

GCSS

RSCA has developed the Global Customer Support Service (GCSS) to extend the functionality of your team in ways not previously possible. GCSS provides 24/7 support services for FileNet P8 and Panagon products. Our team provides you with automation driven active monitoring as well as a team of experienced FileNET system engineers.

To keep your costs to a minimum, RSCA has developed a centralized model that allows us to support many clients with one team. Our model breaks the barriers of geographic locations by leveraging technology to stay in touch with every system.